How do I access e-resources off-campus?

Answer

Off-Campus Access

Use your RDP email address and password to access Library e-resources off-campus. Learn about your RDP email.

The login screen will look like this:

RDP login screen

RDP uses Multifactor Authentication (MFA); if asked to authenticate via MFA, use your chosen method (app, text, or other method). Learn about MFA.

TIPS

  • If you're already logged into Office 365/RDP email from off-campus, you will not be asked to log in again when you access an e-resource.
  • Your login will expire when you close your browser or after two hours of inactivity.
E-resources are licensed for use by Red Deer Polytechnic students, faculty, and staff. If you're not an RDP student, faculty, or staff, you can access our e-resources in the Library, but not off-campus.
 

E-resources include:

  • e-books, which are usually accessed via a link
  • electronic articles, which are usually accessed via PDF full-text
  • streaming videos, which are usually accessed via a link

TIP
Check this FAQ if you need to know how to use the Library catalogue to find e-resources.


Troubleshooting

If you're having trouble accessing e-resources from off-campus, try these steps:

1. Check your link

Log in through RDP Library’s e-resource link for free and seamless access. You should see this login screen:

RDP login screen


Do not attempt to log in through a publisher's website, as your access will not be free or seamless.

publisher login screen

2. Clear your cache

If you're having trouble logging in, try clearing your browser’s cache and then logging in again. This solves many issues since the problems are usually related to cookies stored in your cache.

3. Accept Cookies

Library e-resources use cookies to keep track of your session. These cookies contain only your session key and will expire when you close your browser. If your browser does not accept cookies, you won’t be able to access e-resources from off-campus.

4. Download VMware

RDP students, faculty, and staff have access to a virtual desktop environment called "VMware." VMware replicates your on-campus computer experience. When you use VMware, you can access e-resources as though you were on campus, without logging in.

See our FAQ for information about downloading VMware.


For information on accessing e-resources on-campus at Red Deer Polytechnic see this FAQ.

  • Last Updated Sep 07, 2023
  • Views 2896
  • Answered By RDP Library

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